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Microvision Kenya · UI/UX case study

Making property finance easier to move.

Transbridj Mobile App

A bridging-finance experience designed to help clients request finance, upload documents, track approvals, and stay connected with their attorneys.

Role
Lead UI/UX Designer
Client
Microvision Kenya
Platforms
iOS · Android · Web
Timeline
2 years
Transbridj mobile dashboard in hand

01 · Project overview

A mobile-first bridge between property and finance.

Transbridj is a fintech platform offering bridging finance solutions for property transfers. Working with the Product Manager, CEO, and cross-functional teams in South Africa while working remotely from Kenya, I designed the platform from the ground up.

What the product needed to do

  • Let clients request finance quickly and transparently
  • Support document upload and approval tracking
  • Help attorneys verify property details and approve cases
  • Give marketers a structured partner-onboarding system

Design scope

Mobile app, web dashboard, and CRM system. This case study focuses on the mobile experience and the flows that make a request understandable from first sign-in to final tracking.

FintechPropertyMobile UXWorkflow design

02 · The challenge

Make a complex request feel straightforward.

Clients needed a fast, transparent way to request bridging finance, upload documents, and track status without constant follow-ups. Attorneys needed a central tool for approvals and property verification.

40%reduction in loan processing time
60%fewer document submissions through inline previews and validation
4.5/5user satisfaction, up from 3.8
30%improvement in attorney productivity
50%increase in partner onboarding after CRM launch
30%lead-to-active-partner conversion improvement

03 · Research & discovery

Design around the people carrying the transaction.

Research combined stakeholder interviews, contextual inquiry into offline loan-processing workflows, and competitor analysis across property-finance and legal-service platforms.

01

Clients

Need a clear request, simple document steps, and confidence that progress is visible.

02

Attorneys

Need bulk approval tools, property verification, and efficient client communication.

03

Partners & marketers

Need a structured system for tracking leads and onboarding new agents and attorneys.

Key insight

Users disliked re-entering personal and property details for repeat requests, so the mobile experience treats saved information and status visibility as first-class features.

04 · Mobile experience

A calm flow from welcome to action.

The mobile app turns a high-stakes finance process into a series of legible, focused moments: sign in, understand your position, make a request, and track what happens next.

Transbridj welcome screen
Welcome
Transbridj onboarding step one
Guided onboarding
Transbridj onboarding step two
Personal details
Transbridj onboarding step three
Ready to request

05 · Secure access

Less uncertainty at the front door.

Authentication and recovery are designed as a continuous, reassuring path rather than a series of disconnected forms.

Transbridj sign in screen
Sign in
Transbridj verification code screen
Verification code
Transbridj new password screen
Password recovery
Transbridj verification screen
Secure confirmation

06 · Mobile dashboard

One useful view of the request.

The dashboard gives clients an immediate read on active requests, properties, approved amounts, disbursements, interest, and recent property activity.

Transbridj client dashboard
01

Financial clarity

Approved, disbursed, and accrued amounts are separated into simple, scannable cards.

02

Property context

Recent requests keep key property details close to the action, with a direct route to view or track.

03

Persistent navigation

Dashboard, wallet, and profile stay visible so users can return to the right task quickly.

07 · Request tracking

Make progress visible.

Tracking screens turn an opaque process into a sequence clients can understand, revisit, and discuss with their attorneys.

Transbridj request tracker
Request overview
Transbridj tracker step one
Request submitted
Transbridj tracker step two
Documents reviewed
Transbridj tracker step three
Approval in progress
Transbridj tracker step four
Attorney action
Transbridj tracker step five
Next step

08 · Communication & trust

Keep people close to the decision.

Profiles and chat support the human side of property finance, giving clients a clear identity, a place to manage their details, and a direct channel for questions.

Transbridj profile screen
Profile
Transbridj profile details
Profile details
Transbridj chats screen
Conversations
Transbridj chat composer
Ask a question

09 · Outcome

A finance journey that feels understandable.

Transbridj demonstrates how a mobile-first product can make a complicated property-finance workflow feel more transparent, more measurable, and easier to move through. The wider web and CRM systems extended the same structure to attorneys, administrators, and partners.

From request to resolution.

Every screen works toward the same promise: less chasing, clearer decisions, and more confidence for everyone involved.